I want you to love your beeveedesigns jewelry. If there is a problem with your order, please contact me so I can help.
Ready-to-ship jewelry: Returns are accepted within 14 days of delivery. Items must be unworn, unused, and returned in their original condition. Please contact me before sending a return.
Custom and made-to-order jewelry: Because these pieces are created specifically for you, custom and made-to-order items are final sale and cannot be returned or exchanged unless they arrive damaged or there is an error with your order.
Damaged or incorrect orders: If your jewelry arrives damaged or you receive the wrong item, please contact me as soon as possible and include photos of the item and packaging so I can make it right.
Return shipping: Customers are responsible for return shipping costs on regular returns. Original shipping charges are non-refundable. I recommend using a trackable shipping method when returning jewelry.
Refunds: Once an eligible return is received and inspected, your refund will be issued to the original payment method. Processing time may vary depending on your bank or card provider.
Need help?
Please contact me through the beeveedesigns contact page with any questions about your order.